1. Processing time:
- Each item is crafted and customized based on your specifications, with a processing period of 3-7 business days.
- Tracking information may take 24 to 48 hours to reflect updates.
- The ongoing pandemic may result in potential delays in order processing and shipping.
2. Shipping Time:
- US: 7-14 business days
- CA – AU: 10-15 business days
- REST OF WORLD: 10-15 business days
3. Shipping cost:
US:
- First item: $4.95
- Each additional item: $2.95
CA – AU:
- First item: $5.95
- Each additional item: $2.95
REST OF WORLD:
- First item: $6.95
- Each additional item: $2.95
4. Modify or Cancel Orders:
- Following order placement, you have a 12-hour window to reach out and request modifications or cancellations without charge.
- Orders are processed for production after the initial 12-24 hours. In case of a cancellation request, a 30% cancellation fee will be applied to the total invoice.
- Additionally, refunds are not available for cancellations made within 24 hours of order placement.